How can we help?
Installation, connection, location, and account guidance in one place.
Install Green VPN
How do I install it in Chrome?
Open the official listing, select Add to Chrome, and approve the browser prompt. Pin Green VPN from the extensions menu for quick access.
Can I use it in Microsoft Edge?
Current Edge versions can install compatible Chrome Web Store extensions after “Allow extensions from other stores” is enabled. Administrator policies may prevent this.
Connection help
The extension does not connect. What should I try?
Confirm your internet connection works, disconnect and reconnect Green VPN, try another available location, then restart the browser. If a managed network blocks proxy or VPN traffic, try another network.
Why is a location unavailable?
Locations may be temporarily unavailable during maintenance or heavy demand. Check the live list inside the extension and try the fastest option or another country.
Why does my IP still look unchanged?
Reload the page after connecting and use our IP information tool. Browser cache, another proxy, or an incomplete connection can affect the result.
Account & Pro
Do I need an account?
An account is used to manage Pro access and its device code. Core extension installation does not require website registration.
How many devices can use my Pro code?
The current Pro API supports activation on up to five devices. Your dashboard shows the live usage count and limit.
My code is not accepted.
Check that it was entered exactly, then review your dashboard device count. A code that has reached its limit cannot activate another device.
Privacy checks
Use the free privacy tools to inspect your public IP, review WebRTC exposure, learn about DNS privacy, or generate a password locally.
Still need help?
Use the support contact shown on Green VPN's official Chrome Web Store listing so your request reaches the current product team.
Open official listing →