Refund & cancellation policy

Last updated: August 19, 2026

This policy applies to Green VPN digital subscriptions and Pro activation purchases made through the official Green VPN website.

Refund eligibility

You may request a refund within 7 days of payment if Green VPN Pro could not be activated or a material technical fault prevents normal use and our support team cannot resolve it. Duplicate or clearly incorrect charges are also reviewed for correction.

Non-refundable cases

A refund may be declined where the service has been substantially used, an activation code has been shared or abused, the account was suspended for unlawful or prohibited activity, the request is made after 7 days, or the issue results from an unsupported device, third-party restriction, local network block, or change of mind after successful activation.

How to request a refund

Contact us at rajpoot_faheem@yahoo.com or WhatsApp +92 328 8877744. Include the account email, payment reference, payment date, amount and reason. Never send your password or full banking credentials.

Review and payment return

We normally acknowledge a complete request within 2 business days. Approved refunds are returned to the original payment method where supported. Bank, wallet and payment-provider processing times may take 5–10 business days after approval.

Cancellation

You may stop using the service at any time. Cancelling access does not automatically create a refund, and any refund remains subject to the eligibility rules above.

Contact

Green VPN customer support, Pakistan · rajpoot_faheem@yahoo.com · +92 328 8877744.